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privacy policy

unlose.it, inc. is committed to providing a safe and secure website and protecting your privacy.  Our privacy policy serves to notify you of the information which we gather and how it may be used. 

Information We Collect About Everyone

We use “cookies” and “IP addresses” to collect  anonymous, non-personal, aggregate information about how visitors use the unlose.it, inc. websites. "Cookies" are small text/data files that are transferred to your web browser and stored on your hard drive to track your website usage patterns. “IP addresses” are numbers which are automatically assigned to your computer via the portal through which you access the Internet, such as an ISP, workplace or school. unlose.it, inc. may share this aggregate information with unrelated third parties to improve our website, products and services.

Information We Collect About You

We also collect personal information about you when you purchase our products and register for our services, such as your name, email address and billing information. We use this information to provide you with our products and services and to notify you of additional products or services that we feel may be of interest to you. Generally, we do not share this personal information with other parties unless we have your prior “opt in” consent.  We will, however share this information to comply with the law or to protect the rights, property, or safety of unlose.it, inc., our users, or others.   

Other Stuff Our Lawyers Make Us Say

This privacy policy applies to unlose.it, inc. websites only. Our websites may provide links and pointers to websites maintained by other companies and organizations. unlose.it, inc. provides these links as a convenience to our users, even if we may not operate, control or endorse such sites. unlose.it, inc. disclaims any responsibility for the information on those sites and any products or services offered there, and cannot vouch for the privacy policies of such sites. unlose.it, inc. does not make any warranties or representations that our own sites or any linked sites will function without error or interruption, that defects will be corrected, or that the sites and their servers are free of viruses and other problems that can harm your computer.  

Policy Changes

This privacy policy is effective as of October 20, 2006. We may need to change it from time to time and will post any changes to this policy as soon as they go into effect. 

terms of use

This website ("Site") is offered to you conditioned upon your acceptance without modification of the terms and conditions contained herein. We ask that you review the terms of use contained in this Statement, which are intended to constitute a binding license agreement that conditions your use of this Site ("Agreement"). Our goal is to protect our rights in order to provide you with access to the content available at this Site.  unlose.it, inc. (the "Company") may revise the terms of this Statement at any time without notice to you by updating this posting. By accessing, browsing, and/or using this Site, you acknowledge that you have read, understood, and agree to be bound by the terms of use contained in this Statement and comply with all applicable laws and regulations, including United States export and re-export control laws and regulations. The material provided on this Site is protected by law, including, but not limited to United States copyright laws and international treaties. This Site is operated by the Company from its offices within the United States. The Company makes no representation that materials in this Site are appropriate or available for use in other locations, or for access in territories where their contents are illegal or prohibited. If you do not agree to these terms of use, do not use this Site.

Section 1. Use Restrictions.

The contents posted by the Company on this Site, such as text, graphics, images, and other material ("Materials"), are protected by copyright under both United States and foreign laws. Unauthorized use of the Materials may violate copyright, trademark, the laws of privacy and publicity, communications regulations and statutes, and other laws. Except as stated herein, none of the Materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the Company or the copyright owner. The Company authorizes you to view and download a single copy of the Materials on the Site solely for your personal, non-commercial use. All copyright and other proprietary notices contained in the original Materials must be displayed on any copy you make of the Materials. You may not sell or modify the Materials or reproduce, display, publicly perform, distribute, or otherwise use the Materials in any way for any public or commercial purpose. The use of the Materials on any other website or in a networked computer environment for any purpose is prohibited. You may not, without the Company's permission, "mirror" any Materials contained in this Site or any other server.

If you violate any of the terms of this Statement, your permission to use the Materials automatically terminates and you must immediately destroy any copies you have made of the Materials.

You may not use this Site for any purpose that is unlawful or prohibited by this Statement. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site, or interfere with any other party's use and enjoyment of the Site. You may not attempt to gain unauthorized access to the Site through hacking, password mining or any other means.

The Company reserves the right, in it sole discretion, to terminate your access to the Site or any portion thereof at any time, for any reason or for no reason at all, without prior notice, or any notice.

Section 2. Company's Liability.

The Materials may contain inaccuracies or typographical errors. The Company makes no representation about the accuracy, reliability, completeness, or timeliness of the Materials or about the results to be obtained from using the Site and the Materials. Your use of the Site and the Materials is at your own risk. Changes are periodically made to the Site and may be made at any time without notice to you.

THE COMPANY DOES NOT WARRANT THAT THE SITE WILL OPERATE ERROR-FREE OR THAT THE SITE AND ITS SERVER ARE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL ITEMS OR THAT ANY PARTICULAR RESULTS MAY BE OBTAINED BY USE OF THIS SITE. IF YOUR USE OF THE SITE OR THE MATERIALS RESULTS IN THE NEED FOR SERVICING OR REPLACING REQUIPMENT OR DATA, THE COMPANY IS NOT RESPONSIBLE FOR THOSE COSTS.

THE SITE AND MATERIALS ARE PROVIDED ON AN "AS IS" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THE COMPANY AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, NON INFRINGMENT OF THIRD PARTIES' RIGHTS, AND THE WARRANTY OF FITNESS FOR PARTICULAR PURPOSE. THE COMPANY AND ITS SUPPLIERS MAKE NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE MATERIALS, SERVICES, SOFTWARE TEXT, GRAPHICS, AND LINKS.

Section 3. Limitation of Liability and Disclaimer of Consequential Damages.

IN NO EVENT SHALL THE COMPANY, ITS SUPPLIERS, OR ANY THIRD PARTIES MENTIONED AT THIS SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERUPTION) RESULTING FROM OR RELATING TO THIS AGREEMENT, THE SITE OR THE INTERNET GENERALLY, INCLUDING, WITHOUT LIMITATION, THE USE OR INABILITY TO USE THE SITE, ANY CHANGES TO OR INACCESSIBILITY OF THE SITE, DELAY, FAILURE, UNAUTHORIZED ACCESS TO OR ALTERATION OF ANY TRANSMITTAL OR DATA, ANY SUBMISSIONS BY USERS, OR ANY DATA OR MATERIAL FROM A THIRD PERSON ACCESSED ON OR THROUGH THE SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Section 4. Privacy and Protection of Personal Information.

See our Privacy Policy above, incorporated herein by reference, for the disclosures relating to the collection and use of information that personally identifies you ("Personal Information").

Section 5. User Submissions.

The Company does not claim ownership of any material, information or idea a user provides to the Company (including feedback and suggestions), or post, upload, input or submit ("Posting") to this Site by any means ("Submissions"). Any Submission, however, will be treated as non-confidential and non-proprietary, and may be disseminated or used by the Company or its affiliates for any purpose whatsoever. By Posting your Submission, you automatically grant the Company a royalty-free, perpetual, irrevocable nonexclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform, and display such Submission alone or as part of other works in any form, media, or technology whether now known or hereafter developed, and to sublicense such rights through multiple tiers of sublicensees. Notwithstanding the foregoing, all Personal Information provided to the Company will be handled in accordance with our Privacy Policy.

Section 6. Indemnity.

You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, arising out of or resulting from your use of the Site or the Materials on the Site or your breach of these Terms of Use. The Company shall provide notice to you promptly of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such suit or proceeding.

Section 7. Export Control.

The United States controls the export of products and information. You agree to comply with such restrictions and not to export or re-export the Materials to countries or persons prohibited under the export control laws. By downloading the Materials, you are agreeing that you are not in a country where such export is prohibited or are a person or entity to which such export is prohibited. You are responsible for compliance with the laws of your local jurisdiction regarding the import, export, or re-export of the Materials.

Section 8. Link to Other Sites.

The Site may contain links to third-party websites ("Linked Sites"). These links are provided solely as a convenience to you and the inclusion of any link does not imply sponsorship, affiliation, or endorsement by the Company of such Linked Site, or any associations with its operations. The Company is not responsible for the content of any Linked Site and does not make any representations regarding the content or accuracy of materials on such Linked Sites. The Company is not responsible for any transmission received from any Linked Site, nor is the Company responsible if the Linked Site is not working appropriately. If you decide to access a Linked Site, you do so at your own risk.

Section 9. General.

This Site is based in the Commonwealth of Massachusetts, United States of America. The Company makes no claims the Materials are appropriate or may be downloaded outside of the United States. Access to the Site and/or the Materials may not be legal by certain persons or in certain countries. If you access the Site from outside of the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. This Statement is governed by the internal substantive laws of the Commonwealth of Massachusetts, without respect to its conflict of laws principles. If any provision contained herein is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions as set forth herein, which shall remain in full force and effect. No waiver of any term hereunder of this Statement shall be deemed a further or continuing waiver of such term or any other term. This Statement constitutes the entire agreement between you and the Company with respect to the use of the Site. Any changes to this Statement must be made in writing and signed by an authorized representative of the Company to be binding on the Company. Notwithstanding the foregoing, the Company, at its sole discretion and without notice, may revise this Statement at any time by updating this posting.

iGuard™ End User License Agreement

NOTICE TO CUSTOMER:

The unlose.it iGuard™ Tracking Protection Software ("Software") and supporting files and software components, which may include associated media, printed materials, and online or electronic documentation available on or by download from our website are copyrighted by unlose.it, Inc. ("unlose.it") and licensed to you subject to the terms contained in this end user license agreement ("EULA"). Please read the terms of this EULA carefully. By installing, copying or otherwise using the software (as defined below), you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, please do not install, copy or use the software. This EULA is a contract between you (either an individual or an entity) and unlose.it™ which governs your use of the iGuard™ utility that accompanies this EULA.

LICENSE

The Software is licensed, not sold. Subject to the terms and limitations of this EULA, unlose.it™ hereby grants you a nonexclusive, nontransferable license, without rights to sublicense, to use the Software and the documentation, if any, accompanying the Software, for your own use on your own USB-enabled device, solely for the purpose of communicating with and tracking that device.

RESTRICTIONS

You may not (i) sell, lease, license, sublicense, distribute or otherwise transfer in whole or in part the Software to another party; (ii) provide, disclose, divulge or make available to, or permit use of the Software in whole or in part by, any third party without unlose.it's prior written consent; or (iii) modify or create derivative works based upon the Software. Except to the extent expressly permitted by applicable law, and to the extent that unlose.it™ is not permitted by that applicable law to exclude or limit the following rights, you may not decompile, disassemble, reverse engineer, or otherwise attempt to derive source code from the Software, in whole or in part.

PROPRIETARY RIGHTS RESERVED BY UNLOSE.IT™

unlose.it™ retains all right, title, and interest in and to the Software and in all related copyrights, trade secrets, patents, trademarks, and any other intellectual and industrial property and proprietary rights, including registrations, applications, renewals, and extensions of such rights. You may not remove any titles, trademarks or trade names, copyright notices, legends, or other proprietary markings on the Software. You are not granted any rights to any trademarks or service marks of unlose.it™. unlose.it™ retains all rights not expressly granted to you.

TERMINATION

unlose.it™ may terminate this EULA if you fail to comply with any term of this EULA. In the event of termination, you must destroy all copies of the Software.

GOVERNMENT RESTRICTIONS

You may not export or re-export the Software except in compliance with the United States Export Administration Act and the related rules and regulations and similar non-U.S. government restrictions, if applicable. The Software and accompanying documentation are deemed to be "commercial computer software" and "commercial computer software documentation," respectively, pursuant to DFAR Section 227.7202 and FAR Section 12.212(b), as applicable. Any use, modification, reproduction, release, performing, displaying, or disclosing of the Software by the U.S. Government shall be governed solely by the terms of this EULA.

NO WARRANTY

UNLOSE.IT™ PROVIDES THE SOFTWARE "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, AND UNLOSE.IT™ SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL UNLOSE.IT™ BE LIABLE FOR ANY LOST PROFITS OR BUSINESS OPPORTUNITIES, LOSS OF USE, BUSINESS INTERRUPTION, LOSS OF DATA, OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES UNDER ANY THEORY OF LIABILITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, PRODUCT LIABILITY, OR OTHERWISE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE PRECEDING LIMITATION MAY NOT APPLY TO YOU.

UNLOSE.IT'S LIABILITY UNDER THIS EULA WILL NOT, IN ANY EVENT, EXCEED US $9.95.

THE FOREGOING LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REGARDLESS OF WHETHER UNLOSE.IT™ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

GENERAL

This EULA is governed by the laws of the State of Massachusetts and the United States of America, without regard to conflict of law principles. The United Nations Convention for the International Sale of Goods shall not apply. This EULA is the entire agreement between you and unlose.it™ and supersedes the terms of any purchase orders and any other communications or advertising with respect to the Software. If any provision of this EULA is held invalid, the remainder of this EULA shall continue in full force and effect. This EULA may be modified only by written agreement signed by authorized representatives of you and unlose.it™. unlose.it and iGuard are trademarks and/or servicemarks of unlose.it, Inc. in the United States and/or various jurisdictions.

CONTACT INFORMATION

If you have any questions about this End User License Agreement, or if you want to contact unlose.it™ for any reason, please direct all correspondence to: unlose.it, Inc., 7 Harcourt Street, Boston, MA, 02116, United States of America.

100% Money Back Guarantee

We're pretty confident that your valuable are safer when registered with unlose.it -- so much so that we're offering you a 100% money back guarantee. If you lose an item that was registered with unlose.it and it is not unlost (that means found) within 60 days, we'll give you a full refund. As you would expect, there is some fine print...

Terms and Conditions - unlose.it 100% Money Back Guarantee

In order to be eligible for a refund of your unlose.it registration fee, the following conditions must be met:

• You must notify your local police department and report the item(s) as missing.
• You must login to your account with unlose.it and update the item(s) as missing.
• You must complete the unlose.it Refund Claim form and mail it to us at the following address:

unlose.it, inc.
7 Harcourt Street
Boston, MA 02116
• If the item has not been recovered within 60 days of the postmark date of mailing your Refund Claim Form, we will issue you a full refund of your registration fee(s). 
The good news is that your item(s) remain registered with unlose.it even after we've issued a refund of the registration fee(s). The bad news is that if an item is eventually found, we're going to ask for your payment back.
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